Privacy



Plain-English Policy


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On the left you'll find our "plain-English" privacy policy and on the right, the corresponding legal jargon.

Legal

Last updated: February 12, 2012

Noesis Energy Privacy Policy Noesis Energy, Inc. ("Noesis" or "we") takes privacy seriously. This document summarizes our policy and procedures regarding the collection, use and disclosure of personally identifiable information that we receive from you as a user of a Noesis website or Noesis's products and services collected via a Noesis website, email, or other communication channel.

Scope. This policy describes how Noesis treats information about you that we may collect or receive, including information about your use of Noesis products and services.


Information We Collect

We ask for certain information like your name, email address, job title, and account credentials to use Noesis. We use these details to communicate relevant content including educational whitepapers and webinars, product announcements, and and other things mentioned in this Privacy policy. All to maximize your experience with the Noesis platform.

For your convenience, we use cookies, aka we remember you, so you don't have to log in every time you visit our website.

Personal Information. Personal information is information about you that is personally identifiable like your name, email address or the role that you perform for an organization, and that is otherwise not publicly available.  You may provide Noesis with your personal information when accessing a Noesis website, signing up for a product or service offering from Noesis, participating in a survey, or soliciting communication from Noesis that requires us to contact you.  You may refuse to supply personally identifying information to Noesis, with the understanding that this may prevent you from engaging in certain activities or using certain Noesis products or services.


Our Use of Your Personal Data and Other Information

Primarily, we use personal data to run Noesis. We may use personal data to provide you with predictions about other services you might be interested in. If we intend to use your personal data in a way we have not mentioned, we will let you know when we collect that information.

Sometimes we aggregate user data anonymously to better understand our user base.

How We May Use Personal Information. We collect certain personal information because it allows us to communicate with you and helps us deliver the highest possible level of customer service. With such information, we are able to provide you with product or services announcements, as well as special offers and events of which we think you might like to be made aware. You can only opt in or out of Noesis communications by notifying us in writing (including by email) of that choice.

IP Addresses. Noesis's websites also automatically capture IP addresses of users. We use IP addresses to analyze trends, administer our sites, track user movement, and gather broad demographic information for aggregate use.


Our Use of Aggregate Data

We collect and aggregate data, anonymously, to improve our products, services & website. When we work with Marketing Partners, they do not have access to your personal data unless you ask us to share it with them.

Aggregate Data. Noesis also collects aggregated tracking data when users visit our websites and register for Noesis products and services. Noesis may reveal aggregate data, including but not limited to, how much data an average customer collects or processes through Noesis products or services, or what the most common search terms used are across all customers that access our sites. We may also analyze visitors' use of our sites by tracking information such as page views, traffic flows and search terms and "click-throughs" to improve our websites, products and services. We may also share this anonymous traffic and demographic information in aggregate form with advertisers and other business partners.


Protection

We take many steps to ensure your private information and account credentials are safe, including encryption and two-factor authentication. To this end, if you find a security problem, CONTACT US and we will fix it immediately. Keep in mind, emails and communications with us are not encrypted.

Protection of Personal Information. Noesis takes administrative, technical and physical measures to safeguard your personal information against loss, theft, unauthorized access, disclosure, alteration, or misuse.  We disclose potentially personally-identifying and personally-identifying information only to those of our employees, contractors, and affiliated organizations that (i) need to know that information in order to process it on Noesis's behalf, and (ii) that have agreed not to disclose it to others.


Changes to Privacy Policy

If anything changes, we will let you know ahead of time via this website or an email.

Notification of Changes. If we change our Privacy Policy, we will post an updated privacy policy at www.noesis.com. If we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will update the Privacy Policy, and users will be able to opt out of any new use of their personal information.

Contact. If you have any questions or comments about our privacy policy, or the practices of the Noesis websites or your dealings with Noesis, you can contact us at any time at www.noesis.com.